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      Welcome~Shenzhen Santak UPS power supply Co., Ltd.
      Language: 中文版 ∷  英文版

      Company news

      How to View Shanterups Power Supply Is Authentic

      First of all, you should know that is the genuine Shante, as for Shante UPS power supply authenticity discrimination, no longer explain here, determine that their own purchased power is genuine Shante, then I will explain to you that Shante's after-sales time is three years.



      1. From that day did the three years begin?



      Does it start on the day you bought Shanterups? Obviously not. It starts on the day when the UPS power is produced.



      2. How to check the production date of Shanterups power supply?



      This picture shows Shanterups power supply _c3ks after-sale view bar. The number is located in the back panel of the machine, that is, the machine market power input line.



      3. As you can see in the figure, there are two series of numbers. The first 10 of the first series indicates production in 2010, 04 indicates April, and 21 indicates No. 21.



      These six figures are the date of production, three years backward is the deadline of quality assurance.



      4. First of all, make sure that the machine has not been disassembled and assembled by you. Otherwise, it will not be sold to you, nor can it be altered privately.



      5. Detail Decision-Product Identification



      If the user is not convenient to query through the "electronic regulatory code", it can also distinguish the true from the false according to the product itself. First of all, as an international professional UPS manufacturer, advanced automation management production lines and rigorous production management processes have created a unique product appearance. PCB boards assembled by automation production lines have strong consistency and exquisite beauty. They are very different from counterfeit brand processes and materials. It is believed that users with experience in electronic procurement can easily distinguish them. Come out.



      If there is no comparative product for the time being, it is also easy to distinguish the authenticity from the appearance details for different series of products:



      Shante UPS power supply TwinGuard series:



      1. Front panel: printed with TG series LOGO and Shante company LOGO;



      2. Top cover plate: with anti-counterfeiting labels (products after September-12, 2007), including TG1000 with warning labels;



      3. The factory name and address of the company are printed on the side of the outer case.



      Shante UPS Power MultipOWER Series:



      Front panel: printed MT series LOGO and Shante company LOGO;



      2. Top cover: with anti-counterfeiting labels (products after September-12, 2007), warning labels;



      3. The factory name and address of the company are printed on the side of the outer case.



      Shante UPS power supply MT-Pro series:



      Front panel: printed MT series LOGO and Shante company LOGO;



      2. Top cover: with anti-counterfeiting labels (products after September-12, 2007), warning labels;



      3. The factory name and address of the company are printed on the side of the outer case.



      Shante UPS power supply KNIGHT series:



      Front panel: printed with K series LOGO and Shante company LOGO;



      2. Top cover: with anti-counterfeiting labels (products after September-12, 2007), warning labels;



      3. The factory name and address of the company are printed on the side of the outer case.



      Shante UPS power supply Castle series C1-3KVA (fourth generation):



      Front panel: printed with Shante LOGO;



      2. Top cover: with warning labels, C1-3K with anti-counterfeiting labels (products after September-12, 2007);



      3. The factory name and address of the company are printed on the side of the outer case.



      Shante UPS Power Castle Series C6-10KVA (fourth generation):



      Front panel: printed with Shante LOGO;



      2. Top cover plate: C6K and C10K are labeled with anti-counterfeiting labels (products after September-12, 2007 are labeled with anti-counterfeiting labels);



      3. The factory name and address of the company are printed on the side of the outer case.



      Shante UPS power supply Castle series C1-3KVA (fifth generation):



      Front panel: printed with Castle series LOGO and Shante company LOGO;



      2. Top cover: with anti-counterfeiting labels (products after September-12, 2007), warning labels;



      3. The factory name and address of the company are printed on the side of the outer case.



      Shante has the first green environmental protection (lead-free) production line in UPS industry in China. It guarantees lead-free and pollution-free materials and processes from materials, processing, welding and so on. The company also implements waste "classified recovery, centralized storage and unified treatment", which can be said to be beneficial to ensure the quality of Shante's products.



      In addition, technological leadership is the key factor for Shante to win. Shante is the world's first manufacturer to introduce IGBT power components and high-frequency PWM technology into UPS industry. Its products emphasize light, thin, short, small appearance requirements, and have more intelligent, high reliability and high availability product performance. In terms of technological innovation, Shante has world-class R&D conditions, more than 400 R&D personnel, of which doctoral and master students account for a considerable proportion. IPD (integrated product development process) management is implemented to ensure the innovation of Shante products.



      6. Brand Value Added-Service Commitment



      As a market leader, Shante has no hesitation in the construction of its service system. Upholding the concept of "quality first and customer satisfaction", Shante has invested heavily in building an all-round, high-quality, standardized and efficient customer service system. Shante's existing customer service has four major parts: first, 400-080-3932 free call service center, providing 24-hour free consultation service, customers can consult or complain about products, maintenance, etc; second, technical expert group providing pre-sale consultation and after-sales training services; third, safe and effective warehousing management; fourth, high-quality maintenance service, three-year product quality assurance, and Commit 48 hours of feedback. Without strong financial support, these service measures can not be established and service commitments can not be fulfilled. At present, Shante's service antenna has been extended to all corners of the country, and eight maintenance and spare parts centers have been established in China. There are 33 customer service stations and 84 maintenance outlets directly under the country to ensure high quality and efficiency of service.
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